Privacy Policy
This policy explains what Drake's Pricing Desk ("Drake", "we") collects, why, and what we do with it.
Drake Basic in ChatGPT or Claude (no account)
When you use Drake Basic, the property details, pasted comps and any MLS file you attach are used only to compute that one pricing result. Attached files are downloaded from your assistant's file storage and held in memory for the request; we don't save the file, the property or the result. To enforce usage limits we keep a connection identifier (such as your IP address) in memory for up to a day.
Drake accounts
If you create an account we store your name, email, a one-way hash of your password, your plan and entitlements, and what you choose to save: uploaded market datasets, property analyses, drafts and reports. If you sign in with Drake from ChatGPT or Claude, we store the access tokens that link that assistant to your account. We use this information to provide the service, keep your account secure, and answer you.
Messages you send
Support and sales messages, and the browser details sent with a support request, are stored and may be emailed to our team so we can reply.
Service providers
- Stripe processes subscription payments. We don't receive or store your card number.
- OpenAI receives property condition notes you write, along with the subject property's details, when you use AI-assisted condition adjustments.
- Email delivery providers send password-reset and support emails.
- Our hosting provider runs the servers and database.
We don't sell personal information, and our pages carry no advertising or third-party analytics trackers.
Your choices
You can delete saved items in the app, cancel a subscription from the billing portal, and disconnect Drake from ChatGPT or Claude in that assistant's settings. To access, correct or delete your account and its data, contact support.
Contact
Signed-in users can use Help › Contact support in the app.
Changes
If we change this policy we'll update this page and its effective date.